Larn how to set up Web Connector errors for QuickBooks Desktop.
Web Connector lets you connect third-party applications to QuickBooks Desktop. If you become an error while using it, don't worry. We'll show you how to ready information technology.
Note: To jump to a specific error in this article, press Ctrl + F on your keyboard, blazon in the fault code, so press Enter.
QBWC1006: QuickBooks Web Connector failed to run
This happens when Web Connector can't find the file information technology needs to work. This file is QWCLog.txt.
What you can do
To set this, go to that QWCLog.txt file and correct its permissions. Hither's how.
- Open File Explorer in Windows.
- To notice the QWCLog.txt file, go to this binder: C:\Users\Public\AppData\local\IntuitQuickBooks Spider web Connector\version directory
- Find the QWCLog.txt file, and then make sure it'southward non write-protected .
- Open Web Connector to make certain the fault is fixed.
If you lot still get this error, reach out to your application's support for help.
QBWC1007, 1008 or 1009: An error occurred when connecting to QuickBooks
This happens if:
- QuickBooks isn't running.
- No visitor file is open up.
- An open window is preventing the connection.
What yous can practice
- Exit and reopen QuickBooks.
- Sign in to your company file.
- Make sure in that location are no other windows open in QuickBooks.
If you yet see this error, get in touch with us then we tin can help.
QBWC1011: Application named [ApplicationName] does not exist in registry
This happens when your application didn't install correctly on your computer.
What you tin do
- Shut any open windows in Web Connector.
- Exit and reopen Web Connector.
Note: If you don't meet your awarding in Web Connector later you restart, add the .QWC file for your 3rd-party application . You lot can get the .QWC file from your application provider, and it must exist downloaded to your computer.
QBWC1012: Authentication failed due to the following error bulletin. Server was unable to procedure request.
QBWC1012: Hallmark failed due to the following error message. Server was unable to process asking. You accept synced more sales than your license key allows. Go to connexforquickbooks.com/log for more information"
This happens when you're using a trial version of a 3rd party app and you've exceeded your trial.
What you lot can practice
Contact your third party vendor who will be able to assistance you.
QBWC1016: No application was selected for update
This happens when you selected Update in Web Connector without first selecting whatsoever applications to update.
What you can practice
Select the application yous want to update, then select Update Selected.
QBWC1018: No application available to select at this time
This happens when at that place'southward no application in Spider web Connector and y'all selected Select All.
What you can do
If you haven't yet, connect your awarding:
- Prepare your application's .QWC file. You need this for installation. If you don't have this, y'all can get information technology from your application provider.
- Add your application in Web Connector .
QBWC1019: No awarding available to united nations-select at this time
This happens when there'southward no application in Spider web Connector and you selected Select None.
What y'all can do
If y'all haven't however, connect your application:
- Fix your awarding'due south .QWC file. Yous need this for installation. If yous don't have this, you tin can become it from your awarding provider.
- Add your application in Web Connector .
QBWC1020: There are scheduled jobs. Web Connector volition non be able to run these jobs if you exit
This happens when Web Connector has a scheduled update and you attempt to exit it.
What you tin can do
- Before you lot go out Web Connector, uncheck all boxes under Machine-run, so Leave.
- Select Yes on the error bulletin.
QBWC1022, 1023, or 1024: An error occurred when connecting to QuickBooks
This might happen if:
- QuickBooks isn't running.
- No visitor file is open up.
- An open up window is preventing the connection.
What you can do
- Get out and reopen QuickBooks.
- Sign in to your visitor file.
- Close all windows in QuickBooks.
If you notwithstanding see this mistake, go in touch with us then we can help.
QBWC1030: Password is not bachelor for application
This happens when you endeavor to sync your awarding only it doesn't have a password set up yet.
What you can do
Set a countersign for your application first before you update or sync information technology with QuickBooks. If you don't know the password, contact your application's support for assist.
QBWC1032: Could not find application [ApplicationName] in registry to complete scheduled update
This happens when Spider web Connector can't detect your application during a scheduled update.
What you lot can practice
- Uncheck everything nether Automobile-Run, then Go out.
- Reopen Web Connector.
If the steps to a higher place didn't piece of work, try to remove then add dorsum the application that's causing the problem.
- You need your awarding'south .QWC file when y'all reinstall itp later. If y'all no longer have it, you lot can become it from your awarding provider.
- In the list of spider web service applications, find the awarding you desire to remove.
- Select the checkbox next to the awarding, then select Remove.
- Add the application back using the .QWC file .
QBWC1033: QB web connector failed to initialize QWCLog.txt file and volition not run
This might happen if:
- Spider web Connector doesn't have permission to open or make changes to the file.
- The file doesn't be.
- Your hard drive is full.
What you tin can do
Sign in to your computer equally a Windows admin and ready QuickBooks Web Connector .
QBWC1035: Dns.Resolve(localhost) failed due to Exception
You lot might become this error if yous're installing the wrong or outdated .QWC file for your awarding.
What you lot tin can do
Contact your application provider for the correct .QWC file.
QBWC1037: Application sent following error or warning message when checking version of QB web connector. Update aborted.
This happens when you're using an older version of the Web Connector. In most cases, your application wants you lot to update to the latest version.
What you can practise
Follow the onscreen instructions when you go the mistake. If it's non articulate, capture a screenshot of the error and contact your awarding's support for help.
QBWC1038: User canceled from master key input. Demand master central to go along
This happens when yous're asked to enter the password but you accidentally airtight the window, or you entered an incorrect password.
What you can exercise
If you lot forget your countersign, reset it.
- Contact your application's support so they can help yous with your countersign upshot.
- Once you have a new password, gear up it upwards in Web Connector.
QBWC1039: There was a problem adding the application. Bank check QWCLog.txt for details
You might get this error for unlike reasons.
QBWC1039: If the QuickBooks company data file is not open, a call to the "BeginSession" method must include the name of the information file.
This happens when Web Connector isn't prepare to run when QuickBooks isn't open up. Or if you renamed your company file, moved it to a different location, or information technology doesn't work with your third-party awarding.
What you can do
If you haven't yet, set up Spider web Connector to run even when QuickBooks isn't open. Hither'due south how:
- Sign in to QuickBooks as the admin user.
- If QuickBooks is in multi-user style, become to the File menu, and so select Switch to Single-user Way.
- From the Edit card, select Preferences.
- Select Integrated Applications, then select the Company Preferences tab.
- Select the awarding you lot want to add together.
- Select Properties.
- Select Allow this application to log in automatically.
- On the Authority window, select YES.
- Select User to sign in, so OK.
If you renamed or moved your visitor file, here's how to fix it:
- Restore your company file's previous name .
- If you moved your company file, create a fill-in , and then restore it to its previous location .
Afterwards this, y'all might need to inquire your application provider to update their file location to match yours.
QBWC1039: This awarding does non have permission to access this QuickBooks company information file.
This happens if the QuickBooks admin hasn't allowed access to the third-party application.
What you lot can do
To set this, the admin needs to fix admission for the third-party application.
- Sign in to QuickBooks equally the admin user.
- If QuickBooks is in multi-user mode, go to the File bill of fare, and then select Switch to Single-user Way.
- From the Edit menu, select Preferences.
- Select Integrated Applications, and then select the Company Preferences tab.
- Uncheck the box for Don't allow any applications to access this visitor file.
- On the SDK App Authorisation window, select Yes.
- Select your third-party application to allow access.
- Select OK when y'all're done.
QBWC1039: QBWC1039: Unique OwnerID/FileID pair value required
This happens when the awarding y'all want to add has an existing Owner ID on QuickBooks.
What you can do
To gear up this, you need to remove the existing Owner ID.
- Open QuickBooks.
- Download the CP3 tool , then select Open.
- Select Select file, so search for your QWC file. This puts the file in the Enter QBWC file Location.
- Select Open, so Remove Postage stamp.
- On the QuickBooks Application Document window, select Yes, then Continue.
- On the Access Confirmation window, select Done.
- Follow the instructions, then select OK.
- You should get a confirmation that the Owner ID was removed. Select OK.
- Go out and reopen QuickBooks and Spider web Connector, and then re-add together your third-political party application .
QBWC1039: Unable to add together FileID to company file for this Application
This happens if you endeavor to add an application likewise many times.
What you can practise
To fix this, make it bear upon with us .
QBWC1040: Web Connector did not provide a valid username and/or countersign
This happens when the password is incorrect or there's no countersign set.
What you lot tin do
If you lot forgot your countersign, reset information technology.
- Contact your awarding's support so they can aid you with your password issue.
- One time you have a new password, set it up in Web Connector.
QBWC1048: QuickBooks Spider web Connector could not verify the web awarding server document
This happens when Spider web Connector can't authenticate your application.
What you can do
Accomplish out to your application's support for assistance.
QBWC1085: QuickBooks was unable to write to the log file. QuickBooks will open up without writing to log file
This happens when there's a damaged or missing QWCLOG.TXT file. You lot may get one of these errors:
- QBWC1085: There was a problem with the log file. QuickBooks Web Connector volition continue without the log file.
- Exception TypeError: Unknown name
What y'all tin practise
If your company file isn't continued to a third-party awarding:
- Sign in every bit the Windows admin.
- Open Windows File Explorer and get to this binder: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup.
- Right-click QuickBooks Spider web Connector, then select Delete.
- Restart your computer and open QuickBooks.
If your company file is continued to a third-political party application using Web Connector:
- Exit QuickBooks and Web Connector.
- Open Windows File Explorer and go to this folder: C:\ProgramData\Intuit\QBWebConnector\log.
- Rename the QWCLOG.TXT to QWCLOGOLD.TXT.
- Reopen Web Connector, then restart your computer.
- Open QuickBooks and sign in to your tertiary-party application.
QuickBooks plant an error when parsing the provided XML text stream
This happens when your application tries to send info that QuickBooks can't sympathise. Sometimes this is because of an unsupported special character, or a field that has more characters than what QuickBooks supports.
What you can do
Contact your application provider for aid, and let them know of the error yous got.
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